Please, think of a product you had previously used and do NOT own or use anymore and report back the following:
Beginning of the ownership
Letters, numbers, spaces, dashes and & only
Letters, numbers, spaces, and dashes only
Second-hand (even if in 'like new' condition) is considered Used

End of (or current) ownership
number of months prior to disposal or prior to this report if still in possession. Zero if never
During your ownership
When the first failure or repair occurred

Extra info